Legal

yo99 Terms and Conditions

These Terms and Conditions govern your use of yo99 and all services offered on this platform. Please read them carefully before creating an account or placing any bets. By using yo99 you agree to be bound by these terms in full.

Last Updated: 1 January 2026

Key Things to Know

A plain-language summary of the most important points before you read the full terms

You Must Be 18 or Older

yo99 is strictly for adults. You must be at least 18 years of age to create an account or participate in any game or betting activity on the platform. Age verification may be required at any time.

One Account Per Person

Each individual is allowed to hold one yo99 account only. Creating multiple accounts, sharing accounts or allowing others to use your account are all violations that can result in permanent suspension.

Bonus Terms Apply

All bonuses and promotions on yo99 come with wagering requirements and eligibility conditions. Claiming a bonus means you accept its specific terms. Always check the promotion details before opting in.

Withdrawals Need Verification

yo99 may request identity and payment verification before processing withdrawals. This is standard practice to protect all players and to ensure funds reach the correct account. The same payment method used to deposit must be used for withdrawal where possible.

Fair Play is Mandatory

Any attempt to exploit technical errors, use automated betting software, engage in arbitrage abuse or manipulate game outcomes will result in voided bets, forfeited balances and immediate account closure.

Responsible Gaming Tools Available

yo99 provides deposit limits, session time reminders and self-exclusion options. If at any point you feel your gaming is becoming a problem, contact support or visit the Responsible Gaming page for guidance.

1. Acceptance of Terms

By accessing yo99.win, creating an account, making a deposit or participating in any game or betting activity offered on this platform, you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and yo99.

If you do not agree with any part of these terms, you must not use the platform. Continued use of yo99 after any update to these terms constitutes your acceptance of the revised version.

These terms apply to all products on yo99, including sports betting, live casino, slots, fish games and any promotional offers.

2. Eligibility

To use yo99 you must meet all of the following requirements at all times:

  • You are at least 18 years of age.
  • You are using the platform for personal entertainment only, not on behalf of any third party.
  • You are not a current employee, contractor or immediate family member of an employee of yo99 or any of its service providers.
  • You are not located in a jurisdiction where online gaming is explicitly prohibited.
  • You are not using yo99 as a means of money laundering, fraud or any other illegal activity.

yo99 reserves the right to request proof of age and identity from any player at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension and withholding of funds pending resolution.

Anyone found to have registered while underage will have their account permanently closed and all funds forfeited.

3. Account Registration

3.1 One Account Policy

Each player is permitted to hold one active yo99 account. Registering multiple accounts — whether under the same name, contact details or different details — is strictly prohibited. If duplicate accounts are identified, yo99 will close the additional accounts, void any associated bonuses and may retain any balance subject to investigation.

3.2 Accurate Information

You are required to provide accurate, complete and up-to-date information when registering. This includes your full legal name, date of birth, contact details and payment information. Providing false information is a breach of these terms and may result in immediate account closure.

3.3 Account Security

You are solely responsible for keeping your login credentials secure. Do not share your username or password with anyone. yo99 will not be held responsible for any losses resulting from unauthorised access to your account due to your failure to keep credentials confidential. If you suspect your account has been compromised, contact support immediately.

3.4 Account Closure

You may request to close your yo99 account at any time by contacting player support. Any remaining eligible balance will be processed back to your verified payment method following completion of any applicable wagering requirements. yo99 also reserves the right to close any account that violates these terms without prior notice.

4. Deposits and Withdrawals

4.1 Supported Payment Methods

yo99 supports PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, debit cards and mobile wallets. All transactions are processed in Pakistani Rupees. yo99 does not charge platform-side fees for standard deposits or withdrawals, though your payment provider may apply their own charges.

4.2 Minimum and Maximum Limits

Minimum and maximum deposit and withdrawal amounts are set per payment method and may vary. Current limits are displayed at the point of transaction within your account. yo99 reserves the right to adjust these limits at any time with reasonable notice.

4.3 Withdrawal Processing

Withdrawal requests are processed as promptly as possible. JazzCash and Easypaisa withdrawals typically complete within minutes to a few hours. Bank transfers may take up to three business days depending on the receiving bank. yo99 may hold withdrawal requests pending completion of identity verification or investigation into suspicious activity.

4.4 Same-Method Withdrawal Rule

Where technically possible, withdrawals will be returned to the same payment method used for the original deposit. If that method is no longer available, you will be asked to verify an alternative method before funds can be released.

yo99 does not accept deposits from third-party accounts. The account you use to deposit must be registered in your own name.

4.5 Currency

All balances, bets and transactions on yo99 are denominated in PKR. There are no currency conversions or additional exchange charges applied by the platform.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses and promotional offers on yo99 are subject to specific terms and wagering requirements. The details of each promotion — including eligible games, minimum deposit, wagering multiplier and expiry period — are stated on the promotion page or communicated at the point of the offer. You should read these details before accepting any bonus.

5.2 Wagering Requirements

Bonus funds must be wagered a specified number of times before they can be converted to withdrawable cash. For example, a bonus with a 20x wagering requirement on a PKR 1,000 bonus means you must place PKR 20,000 in qualifying bets before the bonus balance becomes withdrawable. Not all games contribute equally to wagering requirements — live casino and fish games may contribute at a lower rate than slots. Check individual promotion terms for contribution rates.

5.3 Bonus Abuse

yo99 operates a strict policy against bonus abuse. This includes but is not limited to: opening multiple accounts to claim the same bonus, placing bets that hedge or guarantee a return regardless of outcome, using promotional funds in a manner clearly designed to extract value without genuine play, and coordinating with other players to manipulate bonus outcomes. Where abuse is identified, bonuses will be voided, associated winnings forfeited and accounts may be permanently closed.

5.4 Expiry

Bonus funds and free bets that are not used within the stated validity period will expire automatically. yo99 does not reinstate expired bonuses under any circumstances unless a promotional error was made by the platform.

5.5 yo99's Right to Modify Promotions

yo99 reserves the right to modify, suspend or cancel any promotion at any time. Where a promotion is cancelled, any bonus funds already credited and being actively wagered in good faith will be honoured up to the point of cancellation announcement.

6. Betting and Gaming Rules

6.1 Bet Acceptance

All bets placed on yo99 are subject to acceptance by the platform. A bet is only confirmed once you receive a confirmation reference. yo99 reserves the right to refuse any bet at its discretion, including but not limited to situations where the odds or market have been affected by a technical error.

6.2 Obvious Errors

If odds, game payouts or bonus amounts are clearly displayed in error — for example, due to a technical fault or data feed issue — yo99 reserves the right to void affected bets and restore balances to the pre-bet state. This applies even after the bet has been accepted and results confirmed. yo99 will take reasonable steps to identify and communicate such errors promptly.

6.3 Cricket and Sports Betting

Sports betting markets on yo99, including Pakistan Super League (PSL), T20 internationals and other cricket markets, are governed by sport-specific rules published in the betting rules section. In-play bets are accepted subject to live data availability. yo99 is not responsible for delays in live data feeds that may affect in-play market availability during PSL or other live events.

6.4 Void Bets

Bets may be voided in circumstances including event cancellation, abandonment, postponement beyond the stated settlement window, or where a market is settled in error. Voided bets are returned to your account balance at the original stake amount.

6.5 Casino and Fish Games

All casino, live casino and fish game titles on yo99 use certified Random Number Generator (RNG) technology or live dealer feeds from regulated game providers. Game results are final once the round is completed. Disputes about individual round outcomes must be submitted within 72 hours of the game session.

7. Fair Play and Prohibited Conduct

The following are strictly prohibited on yo99 and will result in immediate account suspension and potential forfeiture of funds:

  • Using automated betting bots, scripts or any software that places bets without manual human input.
  • Exploiting software bugs, glitches or pricing errors to gain an unfair advantage.
  • Engaging in match-fixing, insider betting or any attempt to influence sporting outcomes.
  • Coordinating bets with other players to guarantee outcomes or manipulate results.
  • Attempting to launder money or use yo99 as a vehicle for any financial crime.
  • Creating fake or fraudulent payment transactions to manipulate account balances.
  • Threatening, harassing or abusing yo99 support staff or other players.

yo99 uses automated monitoring and manual review processes to detect prohibited conduct. Where evidence of the above is found, yo99 may suspend the account, void all associated bets and bonuses, withhold balances pending investigation and report the matter to relevant authorities where required.

Decisions made by yo99 regarding fair play violations are final. yo99 reserves the right to interpret these rules in its sole discretion.

8. Privacy and Data

yo99 collects and processes personal data in order to operate player accounts, process payments, comply with anti-money laundering obligations and improve the platform experience. The types of data collected include name, contact details, date of birth, payment information and gameplay activity.

Your data is not sold to third parties for marketing purposes. It may be shared with payment processors, identity verification providers and, where required by law, regulatory authorities. Full details of how yo99 handles your personal data are set out in the Privacy Policy, which forms part of these Terms and Conditions.

By using yo99 you consent to the collection and processing of your data as described in the Privacy Policy. You have the right to request access to, correction of or deletion of your personal data by contacting support.

Read the full Privacy Policy

9. Responsible Gaming

yo99 is committed to providing a safe and enjoyable entertainment experience. Gaming should always be treated as a leisure activity, not a source of income. We encourage all players to play within their personal financial means and to set clear limits on time and spending before each session.

yo99 provides the following responsible gaming tools, accessible from your account settings at any time:

  • Deposit Limits: Set daily, weekly or monthly PKR deposit caps to help manage your spending.
  • Session Time Reminders: Receive a notification after a set period of active play so you can take regular breaks.
  • Self-Exclusion: Temporarily or permanently exclude yourself from the platform. During self-exclusion, your account will be suspended and you will not receive marketing communications.
  • Reality Checks: Pop-up reminders showing your session duration and net gaming activity.

If you are concerned about your gaming habits, or those of someone you know, please visit the Responsible Gaming page for practical self-management guidance. yo99 asks all players to play responsibly and to treat gaming as entertainment for adults only.

Visit Responsible Gaming

10. Limitation of Liability

yo99 provides the platform on an "as is" basis. While we work hard to maintain uptime, speed and accuracy, we cannot guarantee uninterrupted or error-free service at all times. yo99 shall not be held liable for any losses or damages arising from:

  • Platform downtime, technical errors or data feed interruptions during live betting events including PSL matches.
  • Delays in payment processing caused by third-party payment providers including JazzCash, Easypaisa or Raast.
  • Losses resulting from your own betting decisions, regardless of outcome.
  • Unauthorised account access resulting from your failure to secure login credentials.
  • Any indirect, consequential or special losses howsoever arising from your use of yo99.

In all cases, yo99's maximum liability to any individual player shall not exceed the total amount deposited by that player in the 30 days immediately prior to the event giving rise to the claim.

11. Changes to These Terms

yo99 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated effective date. For material changes that significantly affect player rights or obligations, yo99 will make reasonable efforts to notify active players via email or an in-platform notification.

It is your responsibility to review these terms periodically. Continued use of yo99 following publication of any update constitutes acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and contact support to close your account.

12. Contact Us

If you have any questions about these Terms and Conditions, or need clarification on any specific point, our support team is available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available directly within the yo99 platform after login.
  • FAQ: Common questions are answered on the FAQ page.

For account-specific queries including withdrawals, verification and responsible gaming tools, log in to your yo99 account and use the live chat option for the fastest response.

Ready to Play on yo99?

Now that you have read the terms, join over 500,000 Pakistan players on yo99. Register your free account in minutes, deposit in PKR via JazzCash or Easypaisa and start playing today.